YOU MAY NEED TO KNOW
Frequently Asked Questions
Do I need experience to apply?
Not necessarily. We welcome applicants with no prior work experience.
However, you must have completed a training program and obtained a certification, and you must pass our skills screening and verification process before becoming a certified Filiverse VA.
Will you Train me?
We are currently building our in-house training program. In the meantime, we provide guidance on recommended learning resources to help you prepare.
If you already have recent certifications or relevant training, we’re happy to consider them. All applicants go through our screening process, including interviews and skill assessments, to ensure readiness.
Once you meet our standards, you can be certified as a Filiverse Virtual Assistant and become eligible for client opportunities.
💡 In some cases, we may reimburse your training costs if you completed one of our recommended resources and are successfully hired.
I already have experience. Do I still need training?
If you have 2 or more years of relevant experience, you may apply through our Fast Track Program.
Here’s how it works:
- Submit your application
- Undergo skills screening and verification
- If you pass → You’ll be certified as a Filiverse VA
- If you don’t pass → You’ll be recommended to complete training, earn a certification, and reapply for screening
Is this a full-time job?
Opportunities vary depending on client demand. Roles may include:
- Part-time
- Full-time
- Project-based
How many hours a week can I work?
Virtual Assistants under Filiverse work as little as 10 to 29 hours per week for part-timers, while full-time VAs work 30 to 40 hours per week.
What is the Filiverse certification?
Filiverse certification means you have successfully passed our internal screening process and meet our quality standards.
Only certified VAs are endorsed to clients and considered for job opportunities.
What happens after I get certified?
Once certified:
- You will be added to our talent pool
- You may be matched with client opportunities based on your skills
- You may be invited for client interviews
Please note that certification does not guarantee immediate placement, but it significantly increases your chances of being hired.
What kind of services do Filiverse VAs provide?
Our VAs may specialize in areas such as:
- Administrative support
- Social media management
- Customer service
- Lead generation
- Email and calendar management
- E-commerce support
- Content creation
Specific roles depend on client needs and your skill set.
How much can I earn as a Filiverse VA?
Rates vary depending on:
- Your experience and skill level
- The complexity of the role
- Client budget
We aim to match VAs with fair and competitive compensation.
Do you guarantee client placement?
No, we do not guarantee placement.
However, we actively match certified VAs with available opportunities and support you throughout the process.
How long does the application process take?
The timeline varies depending on:
- Application volume
- Your readiness and skill level
- Completion of assessments
Typically, the certification process includes:
- Application review
- Screening/interview
- Skills assessment
- Certification (if passed)
- Client Matching (depends on available opportunities)
What tools or equipment do I need?
At minimum, you should have:
- A reliable computer or laptop
- Stable internet connection
- Basic productivity tools (e.g., Google Workspace, communication platforms)
Specific tool requirements may vary per client.
How do I apply?
You can apply by submitting your application through our official application forms above
Hardware and Software Requirements
Minimum:
- Operating System: Windows 11 24H2 Home/Pro (64-bit) – Genuine License Required
- CPU: Intel Core i5, 8th Gen or newer / AMD Ryzen 3 Series or newer
(Must be on Microsoft’s approved CPU list) - Memory: 8 GB RAM
- Internet: At least 10 Mbps DSL/Fiber (LTE allowed only as a backup)
Recommended:
- Operating System: Windows 11 Pro (64-bit) – Genuine License Required
- CPU: Intel Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newer
- Memory: 16 GB RAM
- Storage: 128 GB SSD or higher
- Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup)
Peripherals for All Systems
- High quality headset with microphone
(Recommended: Plantronics Audio 628 USB or equivalent) - High Quality HD Webcam (720p or 1080p)
(Recommended: A4Tech PK-910H or equivalent)
macOS Minimum:
- Operating System: macOS 14 Sonoma
(macOS 15 Sequoia support preferred) - MacBook Air: 2020 or newer
- MacBook Pro: 2018 or newer
- iMac: 2019 or newer
- Mac Mini: 2018 or newer
- Mac Pro: 2019 or newer
- iMac Pro: 2017
- Memory: 8 GB RAM
- Storage: 128 GB SSD
- Internet: At least 10 Mbps DSL/Fiber (LTE allowed as backup)
Recommended:
- Operating System: macOS 15 Sequoia
- Model: Any Apple Silicon Mac (M1, M2, or M3 series)
- Memory: 16 GB RAM
- Storage: 256 GB SSD
- Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed as backup)
